Questions about orders not yet received
We are currently unable to add an item to your order. If your order is unshipped, we can of course cancel the order you have made thus enabling you to place...
Mon, 15 Aug, 2022 at 3:13 PM
When you place an order with us we will wait for all releases to come into stock and ship them in one go. This means that any orders containing a pre-order...
Fri, 20 Jul, 2018 at 1:36 PM
Our aim is that pre-order items will be shipped to reach you on the official release date. Please note that release dates are liable to change at any time...
Fri, 20 Jul, 2018 at 1:37 PM
Our estimated delivery times are shown below. These times below can be affected by circumstances out of our control such as bad weather, delays at customs,...
Fri, 20 Jul, 2018 at 1:37 PM
If you have selected a work address as your preferred delivery address, please check with colleagues, your work reception and anyone else associated with yo...
Mon, 15 Aug, 2022 at 3:13 PM
We do not currently track our packages as standard. In some cases, specific products will be sent tracked which will be shown at the time of purchase.
Fri, 20 Jul, 2018 at 1:38 PM
Customers must be aware that they may be liable to pay Import Taxes and Duties if value of goods ordered are of a value over their national import threshold...
Fri, 20 Jul, 2018 at 1:39 PM